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ChoicePoint Does Not Charge Consumers for Existing Information About Themselves

August 23, 2005
The Los Angeles Times published an article on Monday, August 22 (“Firms Hit by ID Theft Find Way to Cash In on Victims”) that could leave the incorrect impression that ChoicePoint charges consumers to access existing information about themselves. In fact, ChoicePoint gives consumers the ability to see – for free – a search report of their own public records information. In doing so, ChoicePoint exceeds existing state and federal law related to this issue.

A ChoicePoint product referenced in the newspaper article for which a fee is charged involves information above and beyond this public record search report and the free reports offered under the Fair Credit Reporting (FCRA)and Fair and Accurate Credit Transaction (FACT) Acts.

ChoicePoint also disputes a comment by the Los Angeles Times that ChoicePoint “is finding a lucrative new business charging consumers worried about identity theft for access to their own criminal, education and employment histories.” ChoicePoint further disputes the claim that the company markets products to consumers who may have been the victims of identity crimes.

Quite the opposite is true. The products that ChoicePoint offers for free, as well as the other products cited in the article, are neither new nor lucrative. Our consumer access products, some of which have been offered since 1997, represent less than $150,000 of ChoicePoint’s annual revenue (2004: $918 million). In fact, sales of these products have been declining since we expanded our free consumer services.

Further, ChoicePoint does not advertise or market these products beyond news releases and media interviews. These products are offered to consumers as part of ChoicePoint’s long-standing corporate philosophy that consumers should have access to information used to make decisions about them.

To order a free public record search report, please visit www.Choicetrust.com. If you have received an FCRA notice in response to your application for employment, insurance or housing, please follow the instructions contained in the notice.

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