If you recently received a letter from ChoicePoint informing you that sensitive personally identifiable information (e.g., Social Security and drivers’ license numbers) about you may have been viewed by unauthorized persons, you can get additional details about what information may have been acquired, when and by whom, by calling ChoicePoint Consumer Services at 1.888.497.0011.

What We Recommend You Do

We would like to offer you a number of resources – free of charge to you – that will help you detect early signs of identity theft and resolve any issues that may arise from this particular incident.

We have partnered with ConsumerInfo.com, Inc., an Experian® company, to provide you with a full year of credit monitoring. This credit monitoring membership includes an initial 3-bureau Credit Report. It will enable you to identify possible fraudulent use of your information.

This credit monitoring product, Triple Advantage ^SM , will identify and notify you of any key changes that may be a sign of Identity Theft. Your complimentary membership includes:

• Unlimited access to your Experian credit reports and score;
• Monitoring of ALL THREE of your national Credit Reports (Experian, TransUnion, Equifax) EVERY DAY;
• One free report containing information from all three national credit reporting companies is provided upon sign-up of the one-year membership to credit monitoring. This three-bureau report will help you understand what information each credit bureau maintains about you and will help more easily to identify any possible fraudulent activity on any of your three credit bureau reports;
• Email or SMS Text alerts when key changes are identified on any of your three national credit reports;
• $25,000 Identity Theft insurance provided by Virginia Surety Company, Inc*.; and
• Access to Fraud Resolution Representatives.

*Due to New York state law restrictions, coverage cannot be offered to residents of New York.

We have also arranged for a specially trained support team to assist you Monday through Friday from 6:00 AM until 6:00 PM Pacific Time, at -866-252-0121. They are available to help you order your three-bureau report and set up your credit monitoring membership.

You have ninety (90) days to activate this membership, which will then continue for 12 full months. We encourage you to activate your credit monitoring membership quickly. To redeem your Triple Advantage membership, please visit http://partner.consumerinfo.com/uaig and enter the code provided in the letter, disregarding any pricing information. You will be instructed on how to initiate your online membership.

Activation Code: XXXXXXXXXX

After you activate the credit monitoring service, we also strongly recommend that you contact the nationwide credit reporting agencies as soon as possible to:

• Add a security alert statement to your credit file at all three national credit reporting agencies: Equifax, TransUnion and Experian. You only need to contact one of the three agencies listed below; your request will be shared electronically with the other two agencies. This security alert will remain on your credit file for 90 days.
• Remove your name from mailing lists of pre-approved offers of credit for approximately six months.
• Receive a free copy of your credit report.

Equifax
P.O. Box 740256
Atlanta, GA 30374
(800) 525-6285
www.equifax.com

Additional information and support resources are available through the non-profit Identity Theft Resource Center at www.idtheftcenter.org, by calling 1.858.693.7935, or via e-mail at itrc@idtheftcenter.org.

Other Steps You Can Take

File a Complaint with the FTC
You should file a complaint with the FTC at www.consumer.gov/idtheft or at 1-877-ID-THEFT (438-4338). Your complaint will be added to the FTC's Identity Theft Data Clearinghouse, where it will be accessible to law enforcers for their investigations. Also, at www.consumer.gov/idtheft you may download a copy of Take Charge: Fighting Back Against Identity Theft, a comprehensive guide from the FTC to help you guard against and deal with identity theft.

Review Your Credit Reports Carefully
When you receive your credit reports, please review them carefully. Look for inquiries you did not initiate, accounts you did not open and unexplained debts on the accounts you opened. If there are accounts or charges you did not authorize, immediately notify the appropriate credit bureau by telephone and in writing. Contact information for the three national credit bureaus will be included with your report.

Check For Inaccuracies and Notify Credit Bureaus of Them
You also should check to see that information such as your most recent address(es), first and last names and middle initial are correct. Errors in this information can be warning signs of possible identity theft. You should notify the credit bureaus of all inaccuracies as soon as possible so the information can be investigated and, if found to be in error, corrected. Contact information for the three national credit bureaus will be included with your report.

Keep in mind, however, that inaccuracies in this information also may be due to simple mistakes. Nevertheless, if there are any inaccuracies in your report, whether due to fraud or error, you should notify the credit bureaus as soon as possible so the information can be investigated and, if found to be in error, corrected.

Monitor Your Credit Report
You should continue to check your credit reports frequently for the next year, to make sure no new fraudulent activity has occurred. With the Triple Advantage credit monitoring, all three of your national credit reports will be monitored on a daily basis and you will be notified if there are any important changes to your credit report.

Report Errors and Suspicious Activity to Your Creditors As Soon As Possible
Finally, if you have discovered errors or suspicious activity on your credit report, you should consider immediately contacting any credit card companies with whom you have an account and tell them that you have received this letter. You should make sure the address they have on file is your current address and that any charges on the account were made by you. If you have not already done so, you should consider adding a personal identification number, or PIN, to your credit accounts. This will serve as an additional tool to protect your account and help the credit card company ensure they are only processing changes authorized by you.

ChoicePoint is available to help answer any questions you may have about what occurred, what assistance is available to you, and what steps you can take on your own. To speak to someone about this information, please call ChoicePoint Consumer Services at 1.888.497.0011 Monday through Friday.

We hope this information is helpful to you and we sincerely regret any inconvenience this may cause you.

Sincerely,

Carol DiBattiste
Chief Credentialing, Compliance, and Privacy Officer

Click here for more information about how you can protect yourself from identity crimes.